Answers to Questions You May Have
I Need to Cancel My Order:
If you would like to cancel your order, send us an email and if it hasn't been shipped yet, we'll refund your money.
I Didn't Receive My Order:
If the tracking information says your order has arrived and it is nowhere to be found, please wait 24 hours to see if it arrives. Often the tracking information is ahead of the package. If your package still hasn't arrived, send us an email with your order number and we'll resolve the issue.
I Need to Return My Order:
If your product arrived damaged or defective, send us an email with your order number and a picture of the damage or defect, including any damage to packaging, and we'll send you a replacement as soon as possible.
If you would like to return a product for another reason and it is free of wear and damage, returns will be accepted within 30 days of receipt of the product. All products must be returned in the original packaging. The customer is responsible for return shipping costs. A 15% restocking fee will apply to returned items.